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How to Prepare Your Dental Handpiece for Repair

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Video Transcript

Hi I’m Ken, The Dental Handpiece Repair Guy and I want to show you the steps to prepare your dental handpiece for repair.

The first thing you need to do is sterilize your dental handpiece. This ensures a clean, safe repair.

Then you can visit my website, download the handpiece repair form and shipping label and print them out.

Fill out the repair form completely, and please give as much detail as possible about the problems you are experiencing with your handpiece. Make a copy of your completed repair form so you can refer back to it, if needed.

Make sure to leave your handpiece in the sterilization pouch and box up your handpiece. Please include the dental handpiece repair form in the box with the handpiece, so I can identify the owner of the handpiece as well as the problems you are experiencing. Put the shipping label on the box and send it to me from your local post office. I recommend insuring your package.

…and those are the steps to get your dental handpiece prepared for the repair. You can expect a 24 to 48 hour turnaround for high speeds, 7 to 10 days for electric and low speed handpieces. As always, feel free to call me at 800-569-5245 with any questions. Thank you.

How often should you get your dental handpieces restored?

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How often should you fully restore your dental handpiece?

A full rebuild of a dental handpiece means that all the parts in the handpiece are replaced. In this case you would be replacing the turbine, including the spindle, impeller and chuck, the bearings, o-rings and washers, as well as clean the handpiece, oil it and test it to ensure proper function after the restoration is complete. This usually happens once you start noticing a decrease in performance of the handpiece, such as bur wobble / bearing gone bad, and a full inspection proves the need for entire restoration of the handpiece.

Often times an inspection of a handpiece will be performed and we find that replacement of individual parts are recommended and performed, versus performing a complete rebuild. An example of this would be a concentricity test, which verifies circularity and straightness of the bur coming from the spindle. If the bur is wobbling while performing a procedure, it can cause vibrations in the handpiece and cause pre-mature bearing failure. This test will help us determine the need to replace the turbine.

Maintenance of a dental handpiece, however, should be carried out after each use to make sure that there are no underlying problems that could affect its future performance, or lead to expensive repairs. Besides the costs that would be incurred if the handpiece needs to be repaired through lack of maintenance, there is also the inconvenience of having this piece of equipment out of action. Maintenance of dental handpieces, therefore, should be viewed as an important part of a dental practice’s routine.

If you are noticing a lack of performance in your dental drill, call me today at 1-800-569-5245 with any questions. I also offer free shipping so you can mail your hand piece to me for inspection and a free estimate. Thank you for considering me as your Dental Handpiece Repair Guy!

Things to ask your dental handpiece repair guy

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When it comes to dental handpiece repair, it’s vitally important that you are equipped with the proper questions to ask your dental handpiece repair person.

The first thing you want to ask your handpiece repair guy is for an estimate before he begins working on your device. Most companies offer free estimations of how much the work will cost before they begin the repair job, and this is important in allowing you to make the best decision regarding your handpiece repair.

You should also check with your repair guy that repairs are carried out in-house, as failure to do this could leave you in limbo with a middle man who can’t give you the right level of customer service to suit your needs. You also need to inquire about any replacement components being fitted to certify that they’re of a high enough quality to be used in your handpieces.

It’s always beneficial to a dental practitioner to have a healthy working relationship with their chosen dental hand piece repair company. The best repair guys will offer you warranties on new parts, and you should always check that this is the case before signing any long-term contracts to protect your practice.

I’m Ken Groba and I welcome you to The Dental Handpiece Repair Guy. I provide estimates upfront and shipping is free, whether you do your handpiece repair with me or not. I work hard to ensure your dental handpiece repair is completed quickly and completely. I also have great working relationships with my customers and speak to them personally. If you want quality dental handpiece repair with a personal touch, give me a call at 800-569-5245. My work is guaranteed, or your money back. How much easier can dental handpiece repair be? Thank you for considering me for your next dental handpiece repair.

Dental handpiece repair: Frequently-asked questions

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Q: What dental handpieces can be repaired?
A: All makes and models of handpieces can be repaired regardless of whether they are high-speeds, low-speeds, electric handpieces, lab handpieces or air scalers.

Q: How much will it cost to repair my dental handpiece?
A: That depends upon the problem, but estimates can be given before any work is carried out so you will always be aware of cost. Shipping is free whether you decide to follow through with the repair or not. For basic handpiece repair pricing, visit our Dental Handpiece Repair page.

Q: How long does it take it repair a handpiece?
A: In the majority of instances, repairs are carried out the same day the handpiece is received and shipped back immediately. Turnaround time on average equals 24 to 48 hours.

Q: Do dental handpiece repairs have a warranty?
A: Yes they do. A typical warranty begins with the invoicing date and are as follows: highspeed rebuilds – four month warranty; highspeed new turbines – six month warranty; lowspeed handpieces – twelve months warranty; lab and electric handpieces – six months warranty; attachments – four months warranty; sonic scalers – twelve months warranty. Warranties will be void if fault or damage is caused by neglect, lack of maintenance or improper handling.

What is the cost for dental handpiece repair and maintenance?

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How much are you likely to pay for dental handpiece repair and maintenance?

The cost for dental handpiece repair and maintenance will vary depending on the actual repair and how many handpieces need to be repaired. There are also many other variables that will have an impact on cost, such as the type of turbine the handpiece has and whether yours is a high or low speed motor.

Whatever the reason for needing handpiece repair, many repair companies are happy to give you an estimate once they have established the problem with the handpiece, and others will give set prices for particular repairs. Often, discounts will be given if repairs are needed for multiple dental handpieces.

Annual maintenance deals can be negotiated with dental equipment companies, and again the price varies depending on the level of cover that you require, what pieces of equipment you want to be covered, and how many. Feel free to send me your dental handpiece for inspection and to receive a quote. You can ship it to me free using the free shipping label found HERE and I will send you over a quote for the repair. All of this will be at no charge to you. You will only pay if you decide to have me proceed with the quoted repair of your dental handpiece.

Signs that your dental handpiece isn’t functioning properly

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Dental handpiece repair is important to consider if you are experiencing any of the following issues with your dental hand piece.

The bur on a dental handpiece needs to suit the practitioner perfectly for the best results. If the practitioner notices any deviation in the usual performance of the bur, it can be assumed that the handpiece is not functioning properly and must be attended to. Vibrations, loss of torque or any other unusual occurrences should be attended to immediately.

Another warning sign that your dental handpiece is not functioning properly is if it gets too hot during use. This could be due to ineffective lubrication and could mean that the bearings and other vital parts are corroded. This can have severe consequences on the life span of the handpiece.

If you feel your dental handpiece might be up for maintenance or repair, don’t hesitate to send it to me, the dental handpiece repair guy. I will look it over and let you know what services need to be performed and will send you over a quote at no charge. At that point you can tell me if you want to move forward with the suggested maintenance or repair work. Best of all, shipping is free!

The dos and don’ts when maintaining your dental handpieces

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Here are some helpful tips to maximize the life of your dental handpiece.

Do not use dental handpieces for any other purpose than the one they are designed for.

If you have questions regarding the below information, make sure to contact The Dental Handpiece Repair Guy at 800-569-5245.

Each instrument needs to be properly cleaned before sterilization commences; if they are exposed to high temperatures before being cleaned and rinsed, permanent staining can occur.

Abrasive cleaners should never be used to clean dental handpieces; use a soft brush and rinse with distilled water. If an ultrasonic unit or thermo-disinfector is used, care needs to be taken to ensure that chemicals and cleaning agents do not damage the subsurface.

Cleansers should be a non-corrosive, neutral agent that keep foaming to a minimum, and then disinfected using a phenol free solution for optimal maintenance.

After sterilization, equipment needs to be examined for any remaining debris or deposits otherwise it can transfer to dental handpieces and cause corrosion.

Do not place dental handpieces made from different metals together when cleaning or sterilizing; this can cause etching and corrosion on the surface of the instrument.

Distilled or de-mineralized water are the only ones that should be used on dental handpieces to avoid permanent staining.

Proper drying of handpieces is essential to avoid rust or corrosion.

Handpiece engraving is not recommended as it enables oxidization and corrosion.

Hygiene and Dental Handpiece Repair

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Why is hygiene with dental handpieces so important?

With regulatory bodies and spot checks used in order to ensure hygiene is kept high, it’s important that you have the right equipment to maintain and clean your dental handpieces. If tools aren’t properly sterilized and treated in between appointments, it will be possible for infections to spread between patients, and for your hard-earned reputation to be tarnished.

If your dental handpiece is in need of repair, with malfunctioning components that aren’t performing as they should be, it could be possible that you are placing your patients at risk with unhygienic utensils. Contacting The Dental Handpiece Repair Guy today will empower you with the service you deserve: all of your equipment fixed (with advice on how to keep it in top condition) in a quick turnaround. This way, you can give the service that your clients deserve.

Don’t delay, get in touch with an expert dental handpiece repair guy today!

Five tips for dental handpiece maintenance

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Maintaining your dental handpieces properly will help ensure that your dental handpieces will last longer and ensure that the time between repair dates is lengthened. Here are five top tips to keep your tools in prime condition.

  1. Always read and follow the manufacturers instructions before use.
  2. Cleaning your handpiece is something that needs to be done carefully, and with certain materials. You should not use tap water or cleaning solutions, you need to use distilled water or alcohol to clean the exterior properly.
  3. When sterilizing, do not heat above 135/275 degrees C and do not operate until the handpiece has reached room temperature.
  4. When sterilizing always remove the bur and always store with a bur or bur blank to protect the chucking mechanisim. And never operate the handpiece without the bur inserted.
  5. Specifications vary, however typically air pressure should not exceed 32 PSI for high-speed handpieces and 45 PSI for low-speed handpieces.